1. Definition and nature of personal data
When you use our site, we may ask you to provide us with personal data concerning you.
The term “personal data” designates all the data which makes it possible to identify an individual, which corresponds in particular to your name, first names, pseudonym, photograph, postal and e-mail addresses, telephone numbers, date of birth, data relating to your transactions on the site, details of your purchases and subscriptions, bank card numbers, as well as any other information you choose to communicate to us about yourself.
2. Purpose of the charter
The purpose of this charter is to inform you of the means we use to collect your personal data, in the strictest respect of your rights.
We indicate to you on this subject that we comply, in the collection and management of your personal data, with law n ° 78-17 of January 6, 1978 relating to data processing, files and freedoms, in its current version.
3. Identification of the data collection manager
The person responsible for collecting your personal data is the company So Shape, S.A.S., registered in the Paris Trade and Companies Register under number 79803834500012 having its registered office at 25 rue de Ponthieu, 75008 Paris.
4. Collection of personal data
Your personal data is collected to fulfill one or more of the following purposes:
1. Manage your access to and use of certain services accessible on the site,
2. Carry out the operations relating to customer management concerning contracts, orders, deliveries, invoices, loyalty programs, monitoring of customer relations,
3. Constitute a file of registered members, users, customers and prospects,
4. Address newsletters, solicitations and promotional messages. In the event that you do not wish this, we give you the right to express your refusal on this subject during the collection of your data;
5. Elaborate commercial statistics and frequentation of our services,
6. Organize contests, lotteries and all promotional operations excluding online games of chance and money subject to the approval of the Online Games Regulatory Authority,
7. Manage the management of people's opinions on products, services or content,
8. Manage unpaid debts and possible disputes regarding the use of our products and services,
9. Respect our legal and regulatory obligations. We inform you, during the collection of your personal data, if certain data must be obligatorily indicated or if they are optional. We’ll also let you know what the possible consequences of a failure to respond.
5. Recipients of collected data
The personnel of our company, the departments responsible for control (notably the statutory auditor) and our subcontractors will have access to your personal data.
Public bodies may also be recipients of your personal data, exclusively to meet our legal obligations, judicial officers, ministerial officers and bodies responsible for collecting debts.
6. Transfer of personal data
Your personal data will not be subject to transfers, rentals or exchanges for the benefit of third parties.
7. Duration of storage of personal data
7.1. Regarding data relating to customer and prospect management:
Your personal data will not be kept beyond the time strictly necessary for the management of our commercial relationship with you. However, the data used to establish the proof of a right or a contract, which must be kept for the fulfillment of a legal obligation, will be kept for the period provided for by the law in force.
Concerning possible prospecting operations intended for customers, their data may be kept for a period of three years from the end of the commercial relationship.
Personal data relating to a prospect, who is not a client, may be kept for a period of three years from the time of their collection or the last contact from the prospect.
At the end of this three-year period, we can contact you to find out if you wish to continue receiving commercial requests.
7.2. Regarding identity documents:
In the event of the exercise of the right of access or rectification, the data relating to identity documents may be kept for the period provided for in Article 9 of the Code of Criminal Procedure, ie one year. In the event of the exercise of the right of opposition, this data may be archived during the limitation period provided for in article 8 of the Code of Criminal Procedure, i.e. three years.
7.3. Regarding data relating to bank cards:
Financial transactions relating to the payment of purchases and costs via the site are entrusted to a payment service provider who ensures their smooth running and security.
For the purposes of the services, this payment service provider may be required to be the recipient of your personal data relating to your bank card numbers, which it collects and stores in our name and on our behalf.
We do not have access to this data.
To allow you to make regular purchases or to pay the related costs on the site, your data relating to your bank cards are kept for the time of your registration on the site and at the very least, until the moment when you make your last transaction.
By having ticked on the site the box expressly provided for this purpose, you give us your express consent for this conservation.
Data relating to the visual cryptogram or CVV2, written on your bank card, is not stored.
If you refuse that your personal data relating to your credit card numbers be kept under the conditions specified above, we will not keep this data beyond the time necessary to allow the transaction to be carried out.
In any case, the data relating to these may be kept, for the purpose of proof in the event of a possible dispute with the transaction, in intermediate archives, for the duration provided for by article L 133-24 of the Code monetary and financial, in this case 13 months following the debit date. This period can be extended to 15 months to take into account the possibility of using deferred debit payment cards.
7.4. Regarding the management of opposition lists to receive prospecting:
Information allowing your right to object to be taken into account is kept for at least three years from the exercise of the right to object.
7.5. Regarding audience measurement statistics:
The information stored in the users terminal or any other element used to identify the users and allowing their traceability or frequentation will not be kept beyond 6 months.
We inform you to take all necessary precautions, appropriate organizational and technical measures to preserve the security, integrity and confidentiality of your personal data and in particular, to prevent it from being distorted, damaged or from unauthorized third parties having access to it. . We also use or can use secure payment systems that comply with the state of the art and applicable regulations.
Cookies are text files, often encrypted, stored in your browser. They are created when a user's browser loads a given website: the site sends information to the browser, which then creates a text file. Each time the user returns to the same site, the browser retrieves this file and sends it to the website server.
We can distinguish two types of cookies, which do not have the same purposes: technical cookies and advertising cookies:
Technical cookies are used throughout your browsing, to facilitate it and to perform certain functions. For example, a technical cookie can be used to store the responses entered in a form or the user's preferences with regard to the language or presentation of a website, when such options are available. Advertising cookies can be created not only by the website on which the user is browsing, but also by other websites displaying advertisements, announcements, widgets or other elements on the page displayed. These cookies can in particular be used to carry out targeted advertising, that is to say advertising determined according to the navigation of the user. We use technical cookies. These are stored in your browser for a period which cannot exceed six months.
We do not use advertising cookies. However, if we are to use them in the future, we will notify you in advance and you may be able to deactivate these cookies if necessary.
We use or can use Google Analytics which is a statistical audience analysis tool which generates a cookie to measure the number of visits to the site, the number of page views and the activity of visitors. Your IP address is also collected to determine the city from which you are connecting. The retention period of this cookie is mentioned in article 7 (v) of this charter.
We remind you for all practical purposes that you can oppose the deposit of cookies by configuring your browser. Such a refusal could however prevent the proper functioning of the site.
When you choose to communicate your personal data, you expressly give your consent for the collection and use thereof in accordance with what is set out in this charter and the legislation in force.
11. Access to your personal data
In accordance with the law n ° 78-17 of January 6, 1978 relating to data processing, the files and freedoms, you have the right to obtain the communication and, if necessary, the correction or the deletion of the data concerning you , through online access to your file. You can also contact:
Email address: firstname.lastname@example.org
Postal mail address: 25 rue de Ponthieu, 75008 Paris
It is recalled that any person may, for legitimate reasons, oppose the processing of data concerning him.
We reserve the right, at our sole discretion, to modify this charter at any time, in whole or in part. These changes will come into effect as of the publication of the new charter. Your use of the site following the entry into force of these modifications will constitute recognition and acceptance of the new charter. Otherwise and if this new charter does not suit you, you will no longer have to access the site.
13. Entry date
This charter entered into force on 08/05/2017.